What do
Maria Spelterini, Jean Francois Gravelot, William Leonard Hunt, and
Stephen Peer, all have in common. Who?..... OK, these are not the
most easily recognizable names, but they have all accomplished an
activity with which we can all identify – they all tightrope walked
across Niagara Falls. Maria, the first woman (and only) to cross the
falls. She made five successful walks on July 8, 12, 19, 22, 26,
1876. Jean Francois Gravelot, better known as The Great Blondin, made
nine crossings in 1859. His most difficult crossing, August 14, 1859,
occurred when he carried his manager (Harry Colcord) on his back.
William Leonard Hunt (aka, The Great Farini) crossed on August 15,
1860; and Stephen Peer made the death defying stroll on June 22, 1887
.
I don't
know if you noticed or not, but the tightrope walk across the Niagara
is in the news this month. Nik Wallenda (33 years old), a seventh
generation member of the legendary Flying Wallendas circus family, is
planning on walking over the falls on June 15, 2012. Nik plans to
walk across the 160-foot gorge on a 2-inch wire some 60-70 feet above
the water.
I can
only imagine the experience, the preparation, the practice, and the
anxiety of making such an attempt. However, in some ways leadership
is very much like walking a tightrope. Balance is critical and the
temporary loss of equilibrium can cause disaster to the walker. We
have a Wii game that involves a tightrope walker. The player stands
on a balance board and walks in place. As you walk the Wii character
moves from one building to another on a tightrope. If you fail to
maintain your balance, the Wii character falls off the rope.
As I
thought about the tightrope of leadership, six areas of balance came
to my mind. I am sure that there are a lot more examples that could
fit this model, but let's consider these six for the sake of this
blog posting.
One,
the balance of People vs. Paper. This common tension is between
tasks and individuals; the to-do list and the personnel needed to do
the list; the paperwork on the desk versus the morale and inspiration
of the employees. A proper balance between the two is essential to
stay on the rope. Too much emphasis on the paper and the leader
alienates his team. Too much emphasis on personal relationships and
the critical tasks of the organization can be fumbled and corporate
consequences can be crushing.
Two,
the balance between Empowerment and Authority. A
difficult decision for most leaders involves the use of power. With
certain positions comes a degree of power – what the leader does
with that power often defines his/her effectiveness. How much does
the leader give away by empowering others to embrace higher levels of
responsibility and how much does the leader maintain on his/her desk?
Giving or keeping; sharing or restricting; letting out the rope or
holding on to it.
Three,
the balance between Trust and Accountability. Valuing
the talents of others and trusting them to perform at the highest
quality is a major building block to effective leadership. On the
other hand, setting deadlines, requiring updates, and overseeing the
vision is just as important. These two concepts are often two weights
that must be balanced. Walking this tightrope is dangerous and
tricky. Too much trust and not enough accountability can end in a
incomplete job and disappointing results. Too much accountability and
not enough trust smacks of micromanagement and sends messages that
devalue the work of others.
Four,
the balance of Collaboration and Independence.
When does the leader make the decision and when does he consult
others? When does a situation call for the leader to come to the
plate and hit the ball himself and when does the situation call for
the brainstorm of the leadership team? When does a committee just
stir the pot of confusion and when does it serve as a sounding board
for creative alternatives? A leader must walk this tightrope in the
daily decision making that fills his/her agenda. Wisdom in this walk
has the potential of providing vision while assuring buy-in from the
stakeholders of the organization.
Five,
the balance of Grace and Consequences. In
order for a company to move forward, creativity must be encouraged,
accepted, and rewarded. Creativity involves risk – risk will
sometimes result in failure – failure must be embraced as a
positive indicator of movement. In order to establish a culture of
creativity, grace must abound and creative employees must not fear
failure. On the other hand , failure due to incompetence or
irresponsibility cannot be overlooked. Trying something new that ends
in poor results should be different than maintaining the status quo
that ends in poor results. Compassionate understanding, supportive
encouragement, and praise for innovative ideation.... or
disappointing criticism, plans for improvement, and concern for
contract renewal.... this tightrope is not always easy to discern.
Six,
the balance of Humor and Sobriety. I
love to laugh. I have been in many situations over the years that I
have turned to humor in order to cope with the tension of a
particular situation. A mentor in my life told me 25 years ago,
“Don't forget to laugh, otherwise life can get mighty grim.” The
other side of the leadership coin is the need to communicate urgency,
the ability to share with genuine sobriety, and coming to the bottom
line with sincere reality. Too much humor and no one takes the leader
seriously – get real! Too much sobriety and the leader comes across
too serious – lighten up! This tightrope is no laughing matter and
balance must be maintained for effectiveness.
As
you face some of the tightropes described above or encounter some of
your own, consider these three pieces of advice. One, try to stay
calm. The fear of falling often causes an individual to fall. Two,
remember the idea of balance. Neither the right or the left is
necessarily bad, but when one side pulls you out of balance, your
entire effectiveness can tumble. Three, tightrope walking takes lots
of practice – don't start with the rope 50 feet in the air – try
some walks from the height of about 6 inches. The fall does not hurt
nearly as bad.
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